Privacy policy
Effective date: October 26th, 2026
This policy explains how Stiger Plumbing Solutions handles personal information collected through stigerplumbing.com. It applies only to information collected through this website and through direct contact with us.
Information we collect
We collect only what you choose to give us, such as when you fill out our contact form, email us, or call us. This may include your name, phone number, zip code, email address, and a description of your plumbing needs.
Cookies and analytics
Like most websites, stigerplumbing.com may use cookies and similar technologies to keep the site working, understand how visitors use it, and improve our content. This information is collected in aggregate and does not identify you personally. You can control or delete cookies in your browser settings. Third-party services linked from our site, such as our Google and Facebook review pages, are governed by their own privacy policies.
How we use your information
We use your information to respond to your request, schedule and complete service, send appointment and job updates, and handle billing. We do not sell or rent your personal information.
We share information only with service providers who help us run our business (for example, scheduling, billing, and messaging software), and only as needed to serve you or as required by law. These providers may use your information only to perform services on our behalf and may not use it for their own marketing.
Text messaging
If you opt in to text messages from our Stiger Plumbing Solutions job and appointment alerts program, we may send appointment reminders, technician dispatch and arrival notices, job follow-ups, billing notices, and service surveys. You can opt in by checking the consent box on our contact form, or by agreeing verbally when you book service by phone or in person.
- Consent is not a condition of purchase.
- Message and data rates may apply, and message frequency varies.
- Reply STOP at any time to unsubscribe. We may send one final message confirming your request, and no further messages will be sent after that. Reply HELP for help.
- We do not share your mobile phone number or text-messaging consent with third parties or affiliates for marketing or promotional purposes.
Unless you ask us not to, we may email you about service updates, special offers, or changes to this policy. Every marketing email includes a way to unsubscribe.
How long we keep your information
We keep your information for as long as needed to serve you, meet our legal, tax, and accounting obligations, and resolve disputes. When it is no longer needed, we delete it or remove the details that identify you.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Your choices and access
You can contact us at any time to:
- Ask what information we hold about you
- Correct inaccurate information
- Ask us to delete your information
- Opt out of future messages
- Raise a concern about how we use your information
Security
We take reasonable steps to protect your information, including encrypting data sent through our website (look for “https” and the lock icon in your browser). Within our company, only staff who need your information to do their jobs can access it, and we keep stored information in secure systems.
Questions or concerns
If you believe we aren’t following this policy, contact us right away:
Stiger Plumbing Solutions
Email: devin@stigerplumbing.com
Phone: (480) 482-0596
We may update this policy from time to time. The effective date above shows when it last changed.